viator.
Preparing your journey
viator.
Preparing your journey
FAQ

Privacy
At Viator Travel Egypt, we are fully committed to safeguarding the privacy and security of our valued guests from around the world. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our platform, request customized travel itineraries, or book our tourism services. By using our services, you acknowledge and agree to the terms and practices outlined in this policy
Privacy policy
To orchestrate your bespoke travel experiences in Egypt, we collect information that isolates your specific travel requirements and ensures legal compliance: Personal Identifiers: Name, passport details (required for domestic travel permits and hotel check-ins), nationality, gender, and date of birth. Contact Information: Email address, phone number (including WhatsApp details for on-trip premium support), and physical address. Transactional & Financial Data: Billing addresses and payment parameters. Please note: Egypt Tours Portal does not store raw credit card details on our servers; all payments are processed via secure, encrypted, PCI-DSS compliant payment gateways. Travel Preferences: Flight details, dietary restrictions, medical/mobility alignments, and accommodation preferences. Technical Footprint: IP addresses, browser types, device identifiers, and behavioral data collected via cookies to optimize our web design and performance. ## How we use it We leverage your data strictly to execute operational excellence and secure your trip logistics: To process, confirm, and manage your tour bookings, luxury hotel reservations, and Nile Cruise ticketing. To coordinate with certified local Egyptologists, drivers, and internal operations staff to fulfill your daily itineraries. To secure mandatory travel permits from the Egyptian Ministry of Tourism and Antiquities. To deliver 24/7 premium on-trip support and real-time security or itinerary modifications. To improve our website UI/UX layout and conversion flows based on normalized behavioral data. ## Information Sharing and Disclosure We do not sell, rent, or trade your personal data to third-party brokers. Your information is shared exclusively with trusted partners strictly necessary to build your trip: Local Suppliers: Partner hotels, cruise operators, and transport authorities. Governmental Entities: Civil and security authorities within Egypt, explicitly for safety clearances and monument access permits. Legal Compliance: We may disclose data if legally compelled to protect the safety, rights, and security of Egypt Tours Portal, our staff, or our guests. ## Data Security and Global Compliance (GDPR & CCPA) We implement robust enterprise-grade security protocols to protect your data from unauthorized access or alteration: SSL Encryption: All data transmitted through our online forms is secured via end-to-end Secure Socket Layer (SSL) technology. Your Rights (GDPR & CCPA): Regardless of your residency, Viator Egypt honors your digital data rights. You maintain the right to: Request access to the personal data we hold about you. Request immediate correction of inaccurate data. Request the complete erasure of your data from our active systems (The Right to be Forgotten), subject to mandatory financial auditing or legal retention requirements. ## Cookies and Behavioral Tracking Our platform utilizes strategic cookies to elevate your user experience and streamline navigational speed. You can manage or disable cookies via your personal browser settings; however, disabling them may limit your capacity to seamlessly utilize our custom tour builders and booking forms. ## Updates to This Privacy Policy Viator Egypt reserves the right to modify this policy at any time to reflect search ecosystem requirements, legal standards, or operational transformations. Any changes will be actively updated on this page with a revised timestamp. ## Your choices You can ask us to update, remove, or stop using your information for communications at any time by contacting info@viator-travel.com